SODME

Success Story

How we created a 350% increase in leads for a Salon via Instagram Advertising

  • Salon
  • Instagram Advertising
  • Lead Generation
A stylist cutting a seated customer's hair at a lit mirror, with further stylists and customers along the row and product shelves at the far end.

The Business

We were approached by a franchise owner who owned 3 branches in a tier 2 city. The brand is a well known one and there was a good image already, but what lacked was the awareness about the various services offered by the salon, and hence the enquiries were lesser and the business happens mostly via walk-ins and from word of mouth.

  • 3 Branches

    Operated by a franchise owner

  • Tier 2 City

    Location

  • Well-known Brand

    Existing reputation

  • Walk-ins + Word of Mouth

    Where business came from

The Challenge

A Strong Business That Wasn't Communicating Everything It Offered

  • awareness about the various services offered by the salon
  • enquiries were lesser
  • mostly via walk-ins and from word of mouth
  • Good Existing Brand Image
  • Strong Physical Business

but

  1. Low Awareness of Services
  2. Fewer Enquiries
  3. Dependence on Walk-ins + Word of Mouth

Existing Capacity

The Business Already Had the Assets to Grow

They had a bigger capacity with state of the art equipment, skilled people, and luxurious interiors.

However, they were not able to fully leverage these assets to generate leads and drive business growth.

  • State-of-the-Art Equipment

  • Skilled People

  • Luxurious Interiors

Existing Business Capacity

Lead Generation Opportunity

Instagram Lead Generation

Illustrative only — no campaign data is published for this story.

The Situation in One View

  1. 3-Branch Salon
  2. Strong Existing Brand
  3. Good Infrastructure + Skilled Staff
  4. Low Awareness of Services
  5. Dependence on Walk-ins & Word of Mouth
  6. Need for More Lead Generation

350%

increase in leads

As stated in the title of the original case study.